We know that technology can be hard, and we’re Techies! Our approach is to work with our customers to understand their technological proficiencies, and then develop a solution that is on level with these competencies.
The best advertisement we can have is for our customers to showcase their Greater TEK installation with confidence and command to their friends and family.
Of course, a referral-based business with minimal external advertising will not likely crack the Fortune 500 anytime soon, and we’re okay with that. We want to continue to work on quality projects with quality customers and grow our business one satisfied customer at a time.
We are not the first company that emphasizes Customer Service, and we won’t be the last. But in my experience working with other contractors in my home, I haven’t encountered too many that offer complimentary consultations*, 180-day workmanship guarantees and after-hours availability via email and SMS.